Convergys Corp. and Plug Smart have joined forces to provide real-time rating, billing, and data management support for electric vehicle charging stations. Using Plug Smart’s Zephyr technology and Convergys Smart Revenue Solutions, a first of its kind for the industry will be released to help expedite payments at charging stations.
Convergys enables utilities to solve and evolve challenges, including complex rate tariffs such as time-of-use and critical peak pricing. In addition, multi-party billing capabilities allow for revenue and cost settlement between multiple service providers and Convergys’ real-time processing capability provides instant authentication of users, as well as the delivery of prices and balances in real-time. Plug Smart’s Zephyr platform is a suite of cloud-based services that provide open, standardized communication between charging stations and software products. Zephyr simplifies how utilities manage the growing number of charging stations within their service territory by establishing a standards-based middleware platform.
"The billing challenges utilities face in the wake of smart grid technology and electric vehicles are not unlike those the telecommunications industry addressed in its early years. As a world leader in real-time transactional intelligence, with significant experience in rating and billing for telecommunications roaming, we are able to draw upon a wealth of expertise to help solve and evolve electric vehicle settlement," said Eran Ofir, general manager of Convergys’ Global Utilities division.
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